achesa Group

PRIVACY POLICY

Achesa Management AG (hereinafter also referred to as “we,” “us,” or “our”) collects and processes personal data relating to you or other individuals (hereinafter referred to as “third parties”). We use the term ‘data’ here as synonymous with “personal data” or “personal information.” In this privacy policy, we describe what we do with your data when you use our websites, one of our project or event websites, or other websites belonging to us (each including all sub-sites) (hereinafter collectively referred to as “websites”), purchase or use our services or products, communicate with us in connection with the execution of contracts, or otherwise interact with us. In addition, we may inform you separately about the processing of your data (e.g., in forms, contract terms, or additional privacy policies). If you provide us with data about other persons (e.g., family members, work colleagues), we assume that you are authorized to do so and that this data is correct. By transmitting data about third parties, you confirm this. Please also ensure that these third parties have been informed about this privacy policy.

Your trust is important to us, which is why we take data protection seriously and ensure appropriate security. We naturally comply with the legal provisions of the Federal Act on Data Protection (FADP), the Ordinance to the Federal Act on Data Protection (FADP), the Telecommunications Act (TCA), and other applicable data protection provisions of Swiss or EU law, in particular the General Data Protection Regulation (GDPR).

To ensure that you know what personal data we collect from you and for what purposes we use it, please take note of the following information:

1. Data processing in connection with our website:

1.1 Accessing our websites:

achesa Management AG operates the following businesses and websites:

www.achesahomes.ch
www.allegra-lodge.ch
www.hotel-welcomeinn.ch
www.tschadun.ch
www.restaurant-mercato.ch
www.pizzeria-giardino.ch
www.achesaliving.ch
www.a-chesa.ch

and is therefore responsible for the collection, processing, and use of your personal data and for ensuring that data processing complies with applicable data protection law.

When you visit one of our websites, our servers temporarily store each access in a log file.

As is the case with every connection to a web server, the following technical data is collected without your intervention and stored by us until it is automatically deleted after 24 months at the latest:

  • the IP address of the requesting computer
  • the name of the owner of the IP address range (usually your Internet access provider)
  • the date and time of access
  • the website from which access was made (referrer URL), including any search terms used
  • the name and URL of the file accessed
  • the status code (e.g., error message)
  • the operating system of your computer
  • the browser you are using (type, version, and language)
  • the transmission protocol used (e.g., HTTP/1.1) and
  • if applicable, your user name from a registration/authentication.

This data is collected and processed for the purpose of enabling the use of our website (connection establishment), ensuring system security and stability in the long term, enabling the optimization of our Internet offering, and for internal statistical purposes. This constitutes our legitimate interest in data processing within the meaning of Art. 6 para. 1 lit. f GDPR and DSG.

The IP address is also evaluated together with the other data in the event of attacks on the network infrastructure or other unauthorized or abusive use of the website for the purpose of clarification and defense and, if necessary, used in criminal proceedings to identify and take civil and criminal action against the users concerned. This constitutes our legitimate interest in data processing within the meaning of Art. 6 para. 1 lit. f GDPR and DSG.

The content of our website has been carefully compiled and checked several times, but we accept no liability for the topicality, correctness, and completeness of the information provided. Claims for damages due to the use or non-use of the information or due to the use of incorrect or incomplete information are excluded. All offers are subject to change and non-binding. We reserve the right to change, supplement or delete the offer or parts thereof without prior notice or to discontinue publication of the website temporarily or permanently.

The content and programming of our website are protected by copyright and ancillary copyright. Any reproduction, even in part, and public reproduction, in particular the copying of texts, graphics, and photos, is prohibited without our prior written consent.

1.2 Use of our contact form:

You have the option of using a contact form to get in touch with us. To do so, we require the following information (*mandatory):

  • First and last name*
  • Email address*
  • Message including subject line*

We use this data and any data you provide voluntarily only to respond to your contact request in the best possible and personalized manner. The processing of this data is therefore necessary for the performance of pre-contractual measures within the meaning of Art. 6 (1) lit. b GDPR or is in our legitimate interest pursuant to Art. 6 (1) lit. f GDPR and DSG.

1.3 Use of the DialogShift chat application on our website:

Our website uses the chat application provided by DialogShift GmbH, Rheinsberger Str. 76/77, 10115 Berlin. This application processes and stores data for the purposes of web analysis, operating the chat application, and responding to inquiries. To operate the chat function, the chat texts are stored and a cookie with a unique ID is set – this is used to recognize you as a customer. A cookie is a small text file that is stored locally in the cache on your device. With the help of this cookie, our application recognizes the device and can retrieve past chat logs. This cookie is stored for 90 days after last use. You can disable the storage of cookies in your browser settings. However, without the use of cookies, the chat function cannot be executed. The disclosure of information such as your name, email address, or telephone number is voluntary and with your consent to use and store this data temporarily for the purpose of contacting you until the end of the contact. This personal data will be deleted after 90 days. The legal basis for data processing is Art. 6 (1) lit. F GDPR and DSG on the basis of our legitimate interest in effective customer service, statistical analysis of usage behavior, and optimization of our offers.

DialogShift provides further information on the collection and use of data, as well as your rights and options for protecting your privacy, at https://www.dialogshift.com/de/dsvgo.

1.4 Subscription to our newsletter:

You can subscribe to our newsletter on our website. Registration is required for this. The following data must be provided during registration (*mandatory):

  • Title
  • First and last name
  • Email

The above data is necessary for data processing.

We process this data exclusively to personalize the information and offers sent to you and to better tailor them to your interests. By registering, you give us your consent to process the data provided for the regular dispatch of the newsletter to the address you have provided and for the statistical evaluation of usage behavior and the optimization of the newsletter. This consent constitutes our legal basis for processing your email address in accordance with Art. 6 para. 1 lit. a GDPR and DSG. We are entitled to commission third parties with the technical implementation of advertising measures and are entitled to pass on your data for this purpose.

At the end of each newsletter, you will find a link that you can use to unsubscribe from the newsletter at any time. After unsubscribing, your personal data will be deleted. Further processing will only take place in anonymized form for the purpose of optimizing our newsletter.

1.5 Room booking on one of our websites, by correspondence or by telephone:

If you make a booking via one of our websites, by correspondence (email, chat or letter) or by telephone, we require the following information (*mandatory) in order to process the contract:

  • Title*
  • First name and surname*
  • Credit card information*
  • Email address*
  • Phone number*

We will only use this data and any other information you provide voluntarily (e.g., language, postal address, expected arrival time, vehicle registration number, preferences, comments) for the purpose of processing the contract, unless otherwise stated in this privacy policy or you have given your separate consent. We will process the data by name in order to record your booking as requested, provide the services booked, contact you in case of any uncertainties or problems, and ensure correct payment. The legal basis for data processing for this purpose is the fulfillment of a contract in accordance with Art. 6 para. 1 lit. b GDPR and DSG.

We use the services of Mews System B.V., headquartered in Amsterdam, to process online bookings. For more information on how Mews processes personal data, please visit https://app.mews.com/Platform/Document/PrivacyPolicy?language=de.

We also use the services of Revinate Solutions, based in Amsterdam. Further information on how Revinate Solutions processes personal data can be found here https://www.revinate.com/privacy/

In fulfilling the legal requirements, our legitimate interest lies within the meaning of Art. 6 para. 1 lit. f GDPR and DSG.

If you book a room as part of a company agreement, you agree that your data may be passed on to this company for statistical purposes. This includes the number of nights and prices and is done anonymously.

1.6 Registration for our newsletter in connection with a booking:

In connection with a booking, you have the option of subscribing to our newsletter separately. By registering in connection with a booking, you give us your consent to process the above data for the regular dispatch of the newsletter to the address you have provided and for statistical analysis of usage behavior and optimization of the newsletter.

We process this data exclusively to personalize the information and offers sent to you and to better tailor them to your interests. This consent constitutes our legal basis for processing your email address in accordance with Art. 6 (1) lit. a GDPR and DSG. We are entitled to commission third parties with the technical implementation of advertising measures and are entitled to pass on your data for this purpose (see section 1.4). At the end of each newsletter, you will find a link that you can use to unsubscribe from the newsletter at any time. When unsubscribing, you can voluntarily inform us of the reason for unsubscribing. After unsubscribing, your personal data will be deleted. Further processing will only take place in anonymized form for the purpose of optimizing our newsletter.

1.8 Contact by telephone:

You can contact us by telephone via our website. We use your telephone number and other data you provide voluntarily (e.g., first and last name, email address) only to respond to your contact request in the best possible and personalized manner. The processing of this data is therefore necessary within the meaning of Art. 6 para. 1 lit. b GDPR and DSG for the implementation of (pre-)contractual measures or is in our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR and DSG.

1.8 Contact by telephone:

You can contact us by telephone via our website. We use your telephone number and other data you provide voluntarily (e.g., first and last name, email address) only to respond to your contact request in the best possible and personalized manner. The processing of this data is therefore necessary within the meaning of Art. 6 para. 1 lit. b GDPR and DSG for the implementation of (pre-)contractual measures or is in our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR and DSG.

1.9 Ordering and purchasing event tickets and vouchers:

Our website offers the option of placing orders for certain services or vouchers online. In this context, the following data is collected (* mandatory):

  • Title
  • First and last name of the purchaser
  • First and last name of the beneficiary
  • Credit card information
  • Email

We will only use this data and any other information you provide voluntarily (e.g., postal address, telephone number, personal dedication, video greeting, etc.) for the purpose of processing the contract, unless otherwise specified in this privacy policy or you have given your separate consent. By making a purchase, the buyer confirms that they have consented to the use of the third party’s data and is responsible for its accuracy. We will process the data by name in order to record your purchase as requested, provide the services, contact you in case of any questions or problems, and ensure correct payment. The legal basis for data processing for this purpose is the fulfillment of a contract in accordance with Art. 6 para. 1 lit. b GDPR and DSG.

We use the services of incert eTourismus, headquartered in Linz, to process online purchases. Further information on how incert eTourismus processes personal data can be found here https://www.incert.at/datenschutz/. Buyer data is anonymized after 14 days. The retention period for purchase or invoice data is 10 years.

1.10 Restaurant reservation:

You can reserve a table on our website. The following data will be collected for this purpose (* mandatory):

  • First name and surname*
  • Email
  • Phone

We use the services of TheFork Swiss SA, Rue Muzy 8, 1207 Geneva, Switzerland, to process table reservations. For more information on how TheFork Swiss SA processes personal data, please visit

https://www.thefork.ch/de/legal#datenschutzerklarung-und-cookie-richtlinien.

This data is collected and processed for the purpose of reserving a table for a specific number of people. The legal basis for data processing for this purpose is the implementation of pre-contractual measures and the fulfillment of a contract in accordance with Art. 6 para. 1 lit. b GDPR and DSG.

If you make a reservation by telephone, we will enter the same data into TheFork’s reservation system so that you can receive a confirmation by text message or email. If you do not agree to this, please let us know when making your reservation when we ask you for your consent again.

1.11 Applying for a vacant position:

You can apply for a job vacancy on our website or send us an unsolicited application by email. To do so, you must submit a complete application. The following information must be included in your application (* mandatory):

  • Title*
  • First and last name*
  • Postal address*
  • Work permit* (if necessary)
  • Marital status*
  • Date of birth*
  • Email address*
  • Phone
  • Cover letter, complete resume
  • Work references

This data will be used to process your application and for possible future employment and related matters. Unless you explicitly consent to further processing, the data will be stored in Outlook for six months after the application process has been completed and then deleted, unless you have been hired.

The legal basis for data processing is therefore the implementation of pre-contractual measures and our legitimate interest in accordance with Art. 6 para. 1 lit. b and f GDPR and DSG. For further data processing, the legal basis is your consent in accordance with Art. 6 para. 1 lit. a GDPR and DSG.

1.12 Cookies:

Cookies help in many ways to make your visit to our website easier, more enjoyable, and more meaningful. Cookies are information files that your web browser automatically stores on your computer’s hard drive when you visit our website.

We use cookies, for example, to temporarily store your selected services and entries when you fill out a form on the website so that you do not have to repeat your entries when you visit another subpage. Cookies may also be used to identify you as a registered user after you have registered on the website so that you do not have to log in again when you visit another subpage. Most Internet browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or so that a message always appears when you receive a new cookie. The following pages explain how you can configure the processing of cookies in the most common browsers:

  • Microsoft Windows Internet Explorer
  • Microsoft Windows Internet Explorer Mobile
  • Mozilla Firefox
  • Google Chrome for desktop
  • Google Chrome for mobile
  • Apple Safari for desktop
  • Apple Safari for mobile

Disabling cookies may mean that you cannot use all the features of our website.

1.13 IP anonymization:

The IP address transmitted by your browser within the scope of Google Analytics is not merged with other data from Google. We would like to point out that on this website, Google Analytics has been extended by the code “_anonymizeIp();” to ensure anonymous collection of IP addresses. This means that IP addresses are shortened before being processed, thereby ruling out any possibility of personal identification. If the data collected about you can be linked to a specific person, this link will be immediately excluded and the personal data will be deleted immediately.

1.14 Recipient:

The recipient of the data is:

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, as the data processor. We have concluded a data processing agreement with Google for this purpose. Google LLC, based in California, USA, and, where applicable, US authorities may access the data stored by Google.

1.15 Borlabs Cookie:

This website uses Borlabs Cookie, which sets a technically necessary cookie (borlabs-cookie) to store your cookie consent. Borlabs Cookie does not process any personal data. The borlabs-cookie stores the consent you gave when you entered the website. If you wish to revoke this consent, simply delete the cookie in your browser. When you re-enter/reload the website, you will be asked again for your cookie consent.

1.16 Tracking tools and plug-ins:

a) General:

We use the web analysis service provided by Google Analytics for the purpose of designing our website in line with your needs and continuously optimizing it. In this context, pseudonymized usage profiles are created and small text files stored on your computer (“cookies”) are used. The information generated by the cookie about your use of this website is transmitted to the servers of the providers of these services, stored there, and processed for us. In addition to the data listed in section 1, we may also receive the following information:

  • Navigation path taken by a visitor on the site
  • Length of stay on the website or subpage
  • The subpage from which the website is left
  • The country, region, or city from which access is made
  • End device (type, version, color depth, resolution, width, and height of the browser window) and returning or new visitor.

The information is used to evaluate the use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage for the purposes of market research and the design of this website in line with user needs. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf.

b) Google Analytics and Re-Marketing:

This website uses Google Analytics and Google Re-Marketing. These are services provided by Google Inc. (“Google”). Google uses “cookies,” which are text files placed on your computer, to help the website analyze how users use the site. The info generated by the cookie about your use of this website (including your IP address) is sent to a Google server in the US and stored there. The IP address is then shortened by Google by truncating the last three digits, so that it is no longer possible to uniquely identify the IP address. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Third-party providers, including Google, place ads on websites on the Internet. Third-party providers, including Google, use stored cookies to place ads based on a user’s previous visits to this website.

Google will not associate your IP address with any other data held by Google. The collection and storage of data may be revoked at any time with future effect. You can disable the use of cookies by Google by visiting the Google advertising opt-out page. Alternatively, users can disable the use of cookies by third parties by visiting the Network Advertising Initiative opt-out page.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. The collection and storage of data may be revoked at any time with effect for the future. Further information on Google’s terms and conditions can be found here.

c) YouTube:

Our website uses plugins from the Google-operated YouTube site. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plug-in, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used in the interest of an appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR and DSG. Further information on the handling of user data can be found in YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy .

d) Google Maps:

This website uses Google Maps to display maps and create route maps. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this website, you consent to the collection, processing, and use of automatically collected data and data you enter by Google, one of its representatives, or third-party providers. The terms of use for Google Maps can be found in the Google Maps Terms of Use.

e) Social networks:

We may operate pages and other online presences (“fan pages,” “channels,” “profiles,” etc.) on social networks and other platforms operated by third parties and process the data about you described in section 1 and below there. We receive this data from you and the platforms when you come into contact with us via our online presence (e.g., when you communicate with us, comment on our content, or visit our presence). At the same time, the platform providers may analyze your use of our online presences (e.g., how you interact with us, how you use our online presences, what you view, comment on, or “like”) and process this data together with other data they have about you (e.g., information about your age and gender and other demographic information). In this way, they create profiles about you and statistics about the use of our online presences. They use this data and these profiles to display our or other advertising and other personalized content on the platform and to control behavior on the platform, but also for market and user research and to provide us and other parties with information about you and the use of our online presence. Insofar as we are jointly responsible with the provider for certain types of processing, we will conclude a corresponding agreement with the provider. You can obtain information about the essential content of this contract from the provider. They also process this data for their own purposes, in particular for marketing and market research purposes (e.g. to personalize advertising) and to administer their platforms (e.g. to decide what content to show you), and act as separate controllers for this purpose.

We are entitled, but not obliged, to check content before or after it is published on our online platforms, to delete content without notice and, if necessary, to report it to the provider of the platform in question. In the event of violations of rules of decency and conduct, we may also inform the provider of the platform on which the user account in question is located to block or delete it. For further information on processing by the platform operators, please refer to the privacy policies of the respective platforms. There you can also find out in which countries your data is processed, what rights you have to information and deletion, and how you can exercise these rights or obtain further information. We currently use the following platforms:

2. Storage and exchange of data with third parties

2.1 Booking platforms

If you make bookings via a third-party platform, we receive various personal information from the respective platform operator. This is usually the data listed in section 5 of this privacy policy. In addition, we may receive inquiries about your booking. We will process this data by name in order to record your booking as requested and to provide the services booked. The legal basis for data processing for this purpose is the fulfillment of a contract in accordance with Art. 6 para. 1 lit. b GDPR and DSG.

Finally, we may be informed by the platform operators about disputes in connection with a booking. In this context, we may also receive data relating to the booking process, which may include a copy of the booking confirmation as proof of the actual booking. We process this data to protect and enforce our claims. This constitutes our legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR and DSG. Please also note the data protection information of the respective provider.

2.2 Retention period

We only store personal data for as long as is necessary to use the above-mentioned tracking services and for further processing within the scope of our legitimate interests. Contract data is stored by us for longer, as this is required by statutory retention obligations. Retention obligations that require us to store data arise from regulations on reporting, accounting, and tax law.

According to these regulations, business communications, concluded contracts, and accounting documents must be retained for up to 10 years. If we no longer need this data to provide services to you, it will be deleted.

2.3 Transfer of data to third parties:

We may transfer your personal data within the group, taking into account the permissible purposes of use, to processors (e.g., for our electronic advertising in the form of newsletters) and to third parties who are required to provide the services you have requested, all of whom have committed themselves to complying with the applicable data protection standards. In the event of debt collection and enforcement of outstanding claims, personal data will also be passed on to contract processors (debt collection agencies).

We will only pass on your personal data if you have expressly consented to this, if there is a legal obligation to do so, or if this is necessary to enforce our rights, in particular to enforce claims arising from the contractual relationship.

In addition, we pass on your data to third parties to the extent that this is necessary within the scope of the use of the website and the execution of the contract (also outside the website), namely for the processing of your bookings.

Finally, we forward your credit card information to your credit card issuer and the credit card acquirer when you make a credit card payment on the website. If you choose to pay by credit card, you will be asked to enter all the necessary information. The legal basis for the transfer of data is the fulfillment of a contract in accordance with Art. 6 para. 1 lit. b GDPR and DSG. With regard to the processing of your credit card information by these third parties, we ask you to also read the general terms and conditions and the privacy policy of your credit card issuer.

2.4 Transfer of personal data abroad

We are entitled to transfer your personal data to third-party companies (contracted service providers) abroad for the purposes of data processing as described in this privacy policy. These companies are subject to the same data protection obligations as we are. If the level of data protection in a country does not correspond to that in Switzerland or the EU, we will ensure by contract that the protection of your personal data corresponds to that in Switzerland or the EU at all times. We would like to point out that our data is mainly processed in Switzerland and the EU.

3. Data processing in connection with your stay

3.1 Data processing to fulfill legal reporting requirements:

Upon arrival at our hotels or serviced apartments, we require the following information from you and your accompanying persons (*mandatory):

  • First and last name*
  • Postal address and state*
  • Date of birth*
  • Place of birth*
  • Nationality*
  • Official identification document and number*
  • Arrival and departure date

We collect this information to comply with legal reporting requirements, which arise in particular from hospitality or police law. Insofar as we are obliged to do so under the applicable regulations, we will forward this information to the relevant police authority.

3.2 Recording of services received:

If you receive additional services during your stay (e.g., visits to the restaurant, hotel bar, private spa, etc.), we will record the service provided and the time at which it was received for billing purposes. The processing of this data is necessary for the performance of the contract with us in accordance with Art. 6 para. 1 lit. b GDPR and DSG.

3.3 Security of personal data:

During their stay at one of our hotels or restaurants, each guest is responsible for the security of their own personal data. Personal data such as passports, ID cards, or medication should not be left lying around in plain sight and should ideally be locked away to ensure security.

3.4 Video surveillance:

In the public areas of our hotels, restaurants, and serviced apartments, video cameras are installed in the interest of protecting persons and property. These cameras are marked accordingly. As a rule, the data is deleted from our internal local server after 72 hours at the latest, provided that no significant events have been detected within this period. If events occur that affect the safety or property of a person, the recording will be stored and used for evidence purposes. It may be passed on to authorities for the enforcement of rights or for criminal prosecution purposes.

4. Further information

4.1 Right to information, correction, deletion, and restriction of processing; right to data portability:

You may object to data processing at any time, especially data processing in connection with direct marketing (e.g., advertising emails). You also have the following rights:

Right to information:

You have the right to request access to your personal data stored by us at any time if we process it. This allows you to check which personal data we process about you and that we use it in accordance with applicable data protection regulations. A fee of up to CHF 500.00 may be charged for access if the search is particularly extensive. We will respond to your request within 30 days.

Right to rectification:

You have the right to have inaccurate or incomplete personal data rectified and to be informed of the rectification. In this case, we will inform the recipients of the data concerned of the adjustments made, unless this is impossible or involves disproportionate effort.

Right to erasure:

You have the right to have your personal data erased under certain circumstances. In individual cases, the right to erasure may be excluded, e.g. in the case of statutory retention periods.

Right to restriction of processing:

Under certain conditions, you have the right to request that the processing of your sensitive personal data be restricted.

Right to data portability:

Users outside Switzerland have the right, under certain circumstances, to receive the personal data you have provided to us in a readable format. A fee of up to CHF 500.00 may be charged for this.

Right to lodge a complaint:

You have the right to lodge a complaint with a competent supervisory authority about the way in which your personal data is processed. If you disagree with how we handle your rights or data protection, please let us or our data protection officer (section 4.4) know. In particular, if you are located in the EEA, the United Kingdom, or Switzerland, you also have the right to complain to the data protection supervisory authority in your country. A list of authorities in the EEA can be found here: https://edpb.europa.eu/about-edpb/board/members_de. The supervisory authority in the United Kingdom can be reached here: https://ico.org.uk/global/contact-us/. You can also contact the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch/edoeb/de/home/der-edoeb/kontakt/adresse.html.

Right of withdrawal:

You have the right to withdraw your consent at any time. However, processing activities based on your consent in the past will not become unlawful as a result of your withdrawal. We have the right to refuse further contact with you if we are not permitted to use your data.

4.2 Data security:

We use appropriate technical and organizational security measures to protect your personal data stored with us against manipulation, partial or complete loss, and unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

You should always treat your access data as confidential and close the browser window when you have finished communicating with us, especially if you share your computer with others. We also take internal data protection very seriously. Our employees and the service providers we commission are bound by us to maintain confidentiality and comply with data protection regulations.

4.3 Note on data transfers to the USA:

In the event that a transfer to the USA takes place without our knowledge, we will inform you as follows:

For the sake of completeness, we would like to point out to users residing or based in Switzerland that US authorities have surveillance measures in place that generally allow the storage of all personal data of all persons whose data has been transferred from Switzerland to the USA. This is done without differentiation, restriction, or exception based on the purpose pursued and without an objective criterion that would allow the US authorities’ access to the data and its subsequent use to be limited to specific, strictly defined purposes that justify the interference associated with both access to and use of this data. We also point out that there are no legal remedies available in the US for data subjects from Switzerland that would allow them to obtain access to the data concerning them and to have it corrected or deleted, nor is there any effective judicial protection against general access rights of US authorities.

We expressly inform the data subjects of this legal and factual situation so that they can make an informed decision about consenting to the use of their data.

We would like to point out to users residing in an EU member state that, from the perspective of the European Union, the US does not have an adequate level of data protection, among other things due to the issues mentioned in this section. Insofar as we have explained in this privacy policy that recipients of data (such as Google) are based in the US, we will either ensure through contractual arrangements with these companies that your data is protected at an appropriate level by our partners.

4.4 Contact:

Achesa Management AG is responsible for data processing as described in this privacy policy, unless otherwise stated in individual cases.

Our address is:

Achesa Management AG
Hamelirainstrasse 5
CH-8152 Kloten

If you have any questions, require further information or wish to make a complaint, please contact us by email at: datenschutz@a-chesa.ch

4.5 Changes to the privacy policy

This privacy policy is not part of any contract with you.

We may amend this privacy policy at any time. The version published on this website is the current version.

This page was last amended on November 20, 2023. If you have any questions or comments about our legal information or data protection, please contact us at datenschutz@a-chesa.ch.

Kloten, November 2023

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